Red Packet
Gift Card can be used for one Red Packet Experience only.
The Red Packet
Gift Card must not be damaged or it will not be accepted by our Experience
Partners. Should the scratch off area be uncovered, the Gift Card will be considered
null and void and cannot be replaced or refunded.
Advance
booking with our Concierge Team must be made a minimum of 72 hours before the
experience, unless otherwise stated. Some experiences require a longer booking
, please refer to specific experiences for full details.
Any rebookings
or cancellations must be made a minimum of 48 hours before the experience
booking time, unless otherwise stated. Rebooking must be made with the same
Experience Partner. Some experiences require a longer rebooking or cancellation
time; please refer to specific experiences for full details.
In case of
no-show the voucher will be considered null and void and cannot be replaced or
refunded.
The Red Packet
Gift Card cannot be redeemed for cash.
Red Packet
Limited is not liable for any Red Packet Gift Card lost, stolen or damaged. The
Gift Card is not replaceable if it is lost or stolen. The bearer is responsible
for its loss or theft.
Red Packet
Ltd. is only acting as an intermediary and as such is not liable for the
service provided by its Experience Partners nor for any misconduct by its
Experience Partners.
All Red Packet
Experiences are subject to the Experience Partner’s own terms and conditions.
The Red Packet
Gift Card can be used at any time, subject to the Experience Partner’s
availability and black out days. Please refer to specific experiences for full
details.
The Red Packet
Gift Card is valid for one year from date of purchase. To find out the expiry
date, please email our Concierge Team at concierge@redpacket.hk
The offer of
choosing an additional experience at a 10% discount can only be redeemed with a
valid Gift Card, which will be mailed to you upon booking and must be presented
on the day of the activity, upon arrival.
The use of Red
Packet Gift Card and Gift Experiences are subject to the general terms and
conditions of Red Packet Limited